We love the extra counter space this provides. Performance We have only heated products so far and it does a great job. It is a convection microwave, but I haven't had a chance to use this. As for cooking, it makes great bacon, heats up all of our frozen items the way we like and it has keys that are one touch. Settings/Features I am still going through the book as this product can perform many functions. As mentioned above, it has all the normal touch features for popcorn, frozen dinners, beverage, etc.....but what I like is the huge turntable and the space inside of the microwave. It is huge compared to the one we had sitting on the counter. It also has the function to just push the #1 or the #2 and it will automatically start the oven for 1 or 2 minutes. Ease of Cleaning Because the microwave is big and sits up above the stove, it is very easy to clean as you can see the top of the inside which was hard for me to clean on the counter oven. Ease of Use This microwave oven is easy to use as far as heating up and cooking frozen dinners. As for cooking using the convection part, I haven't done that yet. Durability So far it is holding up. Design I love the design and it matches my oven. It is stainless steel and smudge proof.