Gave clear instructions to Fidelity Customer Service on the phone on what needed to be done with my IRA account. Low any behold, over a month later when I received my account statement in the mail, they did not as told. This is the second time that this happened ! ! ! Buyer Beware, it is your money, FOLLOW UP ! ! ! They suffer no consequences if they don't do what you tell them to do. You do ! ! !

IRAcustomer

Hackettstown, NJ

I have both Vanguard and Fidelity 401k. Vanguard didn't want to take the time to walk me throught the setup of a rollover valued at $3000. Fidelity on the other hand walked me threw the process, step by step. I have had Vanguard for over 10 years and Fidelity for 1 year. Fidelity website if a bit difficult to navigate. The one thing I know the most about is Fidelity is the only one that has showed dividens for my account. Plus a 401k is nothing more than a savings acoount. You can prove this by taking the stock symbol and look up the history on another website. Most mutual funds price have traded in the same price range since it was developed. If you can save the money and put it into a IRA is better. Mutual funds are a group of stocks, I feel you want buy individual stocks.

babyzoller

Clyde, OH

I had my IRA with them (years ago - so it could be very different now) and decided to transfer it somewhere else. Fidelity personnel was not very concerned with small accounts. Fees (various and somewhat rather "unexpected") were also excessive.. IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII

BARTKUREK

Portland, OR

I have an IRA and a Roth IRA with Fidelity. I am very frustrated with their website.  It is - by far - the most difficult website to use, out of all of the financial institutions I have worked with.  Either their IT department is totally incompetent, or they make things confusing and slow because they think they can make more money that way.  Either way, I'm looking forward to yanking my money out of Fidelity.

NRU

New Orleans, LA

I am a 20 something adult and when I started working full time that last thing on my mind was the 401K account. The company that I worked for at the time offered something similar to the Fidelity Funds IRA. It is a Fidelity 401K account and even in this rocky economy it is making me money$$$$. My only con with using it is that now that I am no longer employed with that company I am not able to add to this account and looking at the comparision where I am adding growth to this plan; my new funds at ING are seeing a decline. I know that every one says it doesn't matter becuase I am buying low to build more units in the future but the peice of mind that I receive from Fidelity Funds IRA is better. It feels great to sign into the account and see the green growth symbols instead of the red ones. Ulitmately I think just having an account to save for my future puts me at least 10 years ahead of the retirement game, until then I will just use Mypoints.com to get free rewards to live a frugal life.

Passioned

Victorville, CA

When changing jobs, I needed to rollover my 401k into an IRA.  At first I checked with my bank, because that seemed logical and after discussing my 401k I was left with two options 1.  to start an IRA that required an annual fee 2. to rollover my 401k into a savings bond.  Neither seemed like great ideas.  After talking with my father, he told me about using Fidelity for his rollovers.  After crusing around their website I easily started an account; however, I was still confused about the procedure of rolling of my 401k so I called up the 1-800 number and the representative was highly informative, patient, and friendly.  After my rollover went smoothly Fidelity contacted me to make sure I was happy and if I needed any further assistance.  The best part is that there are no annual fees or confusing rules.  Based on my experience, I would highly recommend Fidelity.  To me friendly and helpful customer care are crucial and it seems that too few companies keep this policy.

D1982pickle

Dunedin, FL

Excellent online investment. I've been a customer for 7 years now. Rolling over my 401k was easy and fast. This company has saved me money and time due to their professionalism and expertise in the investment area.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

msthao2009

Springfield, MO

My company has a generous 401k in which I invest the maximum to prepare for my future. I like that Fidelity has made it easy to research and invest in producers with average to fantastic ten year hostories. I am really excited since they opened up Fidelity Low Priced Stock again, whew!

alyssa0119

Cypress, TX

I have opened a Traditional IRA for myself and a ROTH IRA for my husband through Fidelity Investments.  I found the entire process to be simple and very user-friendly.  They walk you through the set-up process step by step.  If you are unsure of the type of account you want to open their website does a very good job of explaining the different brokerage and retirement accounts that are available to you.  I have called their customer service department several times to inquire about product offerings and fees, and have found them to be very helpful.  I also find their commissions to be very competitive.  If you want cheaper commissions you are going to need to go with a Charles Schwab type company.  Definitely be aware of the fee's you are paying for individual mutual funds that you purchase - but Fidelity offers a number of "no-load" funds that are very good.  If you are concerned about mutual fund fee's also consider looking into Exchange Traded Funds (ETFs) which trade more like stocks and do not charge on-going fees. 

jlyn81

Mokena, IL

First thing that I would like to say is: you have got to purchase roth IRA when you still can. It saves you tax and trouble after you retire. Second, Fidelity has lots of good funds. They have friendly advisor to help you as well when need one, and it is not hard to find one and fit into your time schedule.  I have invested in fidelity for over five years now. In general, their funds have good returns (above average).It also has very diversified choices for you to choose from. If you have never invested before, fidelity is the place to start

ptwo

Fargo, ND