They cancelled my insurance - comprehensive and collision and I did not receive the notices. Due to not being told I had to call every year to pay a $25 fee. When they have my bank account information to draft. I did not find this out until I went to file a claim. Why would you have to call to pay this fee , when all other payments draft from the account. This is not right. I will be cancelling and going to State Farm where this is not an issue.