I have had this Evenflo highchair for a few years and I've always been pretty disappointed. Unfortunately, things got worse when it was recently recalled. I received the replacement parts and now it is reclined back very far and won't snap into the highest position anymore. I contacted Evenflo and all they told me was that there was nothing they could do for me and I could always stop using it and buy another highchair!! Their recall caused me to be having such major problems with it now, and I am completely stunned that they couldn't offer me some sort of compensation. I will definitely be strictly sticking with Graco from now on and would urge anyone else to think twice before buying any Evenflo product.