I find this iron to be the perfect iron for me. It is lightweight, has an easy to fill water reservoir for steam, and a safety shut off. The steam has two easy to reach buttons, one for a spray of water, one for a puff of steam, making it versatile for different fabrics. The heat setting is at my fingertips, just below the handle, making it easy to adjust as I iron. The settings are from silk to linen. The cord is lifted with a rubber extension at the handle to help keep it less obtrusive when ironing. The slim pointed design makes it easy to iron sleeves and in corners. I have used it for several years with no problems. Performance It does everything that I want it to do, and is easy to use. Safety If you forget to shut off the iron when you are distracted, it will automatically shut down in a short time. Ease of Use With steam buttons and heat setting buttons are easy to use when ironing, the steam reservoir is easy to fill. Durability Just gave it a 9 because I never dropped it, so I don't know how it would hold up if I did. Design Love the slim design, placement of buttons, and cord extension.