I have had my washer for just about a year and have been happy ever sense. It is easy to use with easy controls and a locking feature. (Little ones like to play in there) I have a very small laundry area and the compact size of this wash is just perfect. There are so many washing options that I don't think I have used them all but I plan to keep experimenting. I also love that it automatically prompts to clean the drum. I am very forgetful and this is amazing. My only drawback is the doors. They are touch open (slight push and there ya go) but my kids hang on them so everyone in a while I have to adjust them. It's not that hard, just annoying. But I love that I can just lightly tough them to open the door, very convenient when my arms are full of clothes. Energy Efficiency I love the hi efficiency water levels and the Eco control option. With 4 kids and 2 adults, saving money is not an option. Cleaning Time I really love the multiple settings. I can have a large load or a small one and times to match. 18 min wash is great for 'forgotten' game day uniforms. Performance This washer cleans very well and on minimal water. Ease of Use My kids are able to load, unload, and start the washer with no problem. They are 13, 10, 6, and 4. Design I really like the easy controls and the ability to have a pedestal drawer underneath. Durability This washer withstands many bangs with my kids trying to help. Still a great buy.