Love the machine so far. Some things I don't like is the knob to choose the settings. It pushes in too easily. I wish it was either stationary or that it was harder to push in. If I brush against it it goes in. Not that it matters if it is in or out. Also, the soap drawer is a little hard to close. That might just be because it is new. Cleaning Time Washes faster than my Old front load but gets everything nice and clean. I love the numerous options for cleaning. Performance Seems to clean very well. My husband does repair of dairy equipment and his clothes stink like cow poo. This machine does a great job of getting the smell out of his clothes. Ease of Use Instruction book could be better. It goes through how to wash clothes from sorting to reading labels. I know how to wash clothes. I need to know how to run the machine. Durability I just got it so not sure about this but after reading consumer reports I expect it to last for at least ten years.