I purchased Dell photo 964 all in one printer in 2006 and fell in love with it! It's "my baby" and absolutely love the way I can photocopy, fax, print with the same printer! Replacing ink cartridges is very simple and everything is explained very simply, easy and efficiently, just as I like it! I don't use it to fax but I love the fact that I have the capability to do so should I need to do it. It actually still looks and performs like its brand new! Ink got to be pricey so I found a website that I can buy ink that can refill the cartridge when it requires more ink and it rocks! Its easy to clean and keep clean as dust can gather in areas that may interfere with the printers ability to perform. I love the fact that it has its own instructions on the printer itself because I forget things so easily and this way it backs me up and helps me remember how to work the all in one printer.I look forward to many more years of service from this printer!