Dell means quality
I purchased this laptop a year ago and haven't had even a small problem with it. It came with Vista and I upgraded to Windows 7 Premium without problems. It remains a fast and dependable laptop, well worth its price. It does get hot easily so a cooler pad or shelf will be nice. Ease of Use Very easy to use. Support built in to Windows. Battery Life Battery life is very good. I can use it about 4h continuously without having to use the plug in adapter. Support & Service You have Windows help built in but the support has helped me a couple of times in setting up software. Speed/Performance The speed is very good but I use a lot of graphics so I do refresh my computer using the recovery option at intervals and then it is like a new computer.
TweedleDeeDee
Smiths Station, AL