I had this pc for like two to three years and I did not like it at all. Maybe the fact was that it was running Windows Vista but I didnt like the graphics card nor the speed. I felt the graphics card was horrible. When I watched video, it was very shotty and poor looking. I really couldnt even play games on it, starcraft 2 looked horrible. I think Dell customer service is horrible too. Dont like the fact that many of their customer service specialists are from India, can't really understand what they are saying. I wish that it was a better machine. The good thing about this laptop was that it had 3 usb ports and also it had all in one reader that even read sd cards and a memory card. You can't upgrade this machine which is horrible because you want a better graphics card and maybe faster ram. You could always use more ram in my opinion. Also, this machines comes with a lot of bulit in needless programs that you dont need.
San Diego, CA