This coffee maker has some really good points and really bad points. Overall a mixed review. Brew Performance This coffee maker makes really good coffee. It's strong, but not too bitter. It does brew coffee pretty slowly though. If you are looking for a quick cup of coffee in the morning, this is not the machine for you. Ease of Cleaning Easy to clean. Design This coffee maker advertises as a front loader. I got it because I didn't want to pull the coffee pot out from the wall every time I made a pot of coffee. You can open the front and pour the water in without taking it away from the wall. However, it is impossible to pour the water in without water spilling all over the counter. You then have to pull the coffee pot away from the wall to clean up all of the water that has spilled. Also, the way that the carafe is designed, when you pour coffee into your coffee mug, coffee spills, necessitating further clean up. Overall, this coffee put requires a ton of daily clean up. That being said, the coffee it makes is really good. Durability Very durable. No problems in this area.