The DeLonghi Compact Automatic Cappuccino, Latte and Espresso Machine is a must have appliance for any household. I bought this model because the black and silver look of it matched the rest of my kitchen appliances. My boyfriend is an avid coffee drinker and enjoys a good latte so I decided to buy this and impress him with my brewing skills. I am not a fabulous coffee brewer but with this machine no one needs to know. With this machine I can impress friends and family even though I am a novice coffee maker. It is very simple to use and very easy to clean. Brew Performance Each cup is brewed to perfection. Ease of Cleaning This appliance is easier to clean than my coffee pot. Ease of Use This is a very user friendly product. Anyone can do it. Design I love the sleek black and silver modern design of the machine. So many of the espresso or latte machines are ugly. I am very glad that this company made such a pretty appliance so I do not have to hide it in the cupboards. Durability My family uses this machine daily and it has held up very nicely even after multiple uses.