I loved this coffee maker and used it for a few years with no issues. One of the biggest pluses was the wire mesh filter. I didn't have to use paper filters any more. Other than that, the coffee was great and the timer worked perfectly. I'm writing this in past tense since my husband decided he wanted to try another brand of coffee maker, which I now love. However, I would have kept this one until it died. I love to mix a bit of flavored coffee into my regular grind. This coffee maker worked perfectly for that. Brew Performance It brewed perfectly every time. I never had any issues with it leaking or stopping mid-brew as I did with other machines. Ease of Cleaning The outside was easy to wipe clean. I just used a damp cloth. The glass carafe and filter were easy as well. They could both be cleaned with soap and water or placed in the dishwasher. Ease of Use Fill the water reservoir; fill the coffee filter; set the timer and there's fresh brewed coffee waiting in the morning. Design I loved the clean modern look of the coffee pot. I would have kept it forever--very sleek. Durability It just kept working--brewing great coffee.