I have mixed reviews on this toaster oven. I grew up having a toaster oven and loved it. Got my own house and wanted one for myself, it is super convenient. Heats up quickly and doesn't heat up the whole house. However, I cannot seem to keep this thing from burning my food. I cook a lot and never have trouble with my regular oven, with this I just can't get it right. I simply gave up on using it. Maybe I should try another brand? I am not sure if I would recommend this product. Even Heating It seems as though whatever I cook with this will usually end up burnt somehow. I watch the time carefully and follow cooking instructions and no matter what I do, it cooks faster than expected. Safety I have had no safety issues with this product. Ease of Cleaning Mine was clean as a whistle (might be because I didn't use it that often). No, seriously, it was easy to wipe out real quick and always looked nice. Durability I have had mine for over 4 years and have not had one single problem with it. Design Looks nice sitting out. This is actually the only appliance I keep on my counter.