I own many crock pots because I have a big family and like to cook a lot of roasts and assorted dishes in them. I was given this particular crock pot for Christmas of 2014 and it's now January 2015 and it's no longer usable. I cooked a roast in it and used it for spare ribs and they came out great. Meat came out awesome and was very tender. This crock pot seemed to cook better then some of my other pots from different brands too. I liked that it was different looking and not at all like my others I own. It is simple to use but somewhat hard to clean on the outer rim. The last thing I cooked in it was some stew, and after It cooled and was at room temperature I cleaned it by hand and when I dried it off I noticed it had a small crack in the inside of the dish. It isn't visible from the outside but i choose not to use it anymore because of safety reasons. I did not cause the dish to break and I've never used it incorrectly or done anything what's so ever to have caused this to happen. It's frustrating because the company wouldn't do anything at all for me. I would not even want a replacement because this doesn't seem safe. I was concerned that it could have been a dangerous situation, had I used it for longer. I expressed this to the company and they didn't seem to think so. Some people like to leave it on all day and step out for a while and I do not believe this is a safe crock pot to do this with. Not sure if this could become a fire hazard but I wouldn't want to find out so im no longer interested in owning a crock pot from this company. Maybe it's just this pot in particular but any company that will take my money and then not recognize that they sold me a dud and fix the problem will not ever get my money again. It's aggravating that it cooked so well because in the end, it's not worth if you don't get to use it for a while. I threw out the outer element, and used the inner cracked dish for my dogs food dish after finding out I can't use it anymore! Not a good buy and not a helpful or sympathetic company at all.