We have this coffeemaker at work - and it's okay. It's not my favorite coffeemaker ever, and I think if I were choosing one for my own personal use in my own home, I'd probably go for something a little different. It's a nice, basic, no-frills, programmable coffeemaker, but for what it is used for - supplying a small office with a quick cup of coffee in the morning, its not bad. It holds plenty of coffee for everyone who wants some when they come in, it brews quickly, it's fairly easy to clean (you can easily wash the pot and just use a damp rag to wipe down the outside of the machine), it works day in and day out, and it looks nice enough sitting on the counter in the kitchen. It's great that it can be programmed, which is helpful because you can set everything up and then just leave it alone and let it do its thing while you get started on other tasks. So, in that way, it's kind of perfect for an office kitchen. It does its job well and that's pretty much what we needed it for. I think I'd recommend something a little fancier for home or personal use, but for a programmable office kitchen coffeemaker from a good quality brand, it's fine!