This is the best ice cream maker ever! I did my research before buying the product, and I read all good reviews on it. I am very happy with my purchase. The appliance was larger than I expected it to be too. The ice cream is very smooth and creamy, and I love how you can make two different flavors at one time (or you can make a double batch of your favorite flavor)! It freezes well, soft serve as promised. I have made about 10 batches of ice cream since getting this machine. The recipes in the book are very good too, and you can even add you own personal touch to make an ice cream flavor you will love. This ice cream maker is convenient, quick and easy to clean. My son loves helping me when we make a batch of ice cream, it is fun to let your kids get in on helping out. It is a bit noisy though. I would highly recommend this product to anyone that loves ice cream and wants to make their own.