When we moved to a new house, I bought this trimmer to be able to take care of maintenance. Overall, it has worked well and I have been pleased with it. I much prefer the straight shaft that comes on this trimmer (as opposed to the ones that curve near the end). It came with a package of heavy duty string trimmers. The owner's manual was clear and easy to figure out, and assembly was very quick. It is also easy to take the bottom half off and attach other pieces (for edging and things like that). The biggest complaint I have is that it does not start very easy for having an "easy start" system in it. I used to use an older trimmer that was difficult to start, and when I saw the advertising of this one that claimed it was easy to start, I hoped it would be better. But it is just as difficult to get started as the older models (it is possible to get started, it's just not the improvement they claimed). But once it is started, I like the feature that disconnects the motor from the head when the throttle trigger is not pulled. When you let go of the trigger, the motor will keep running even while the head stops spinning, which is very helpful if you need to set it down for a couple minutes and don't want to shut it off.