Josh was super helpful correcting a problem we had with an order but I lost the call before I could give a 5 star review. I spoke with him on December 26 @ around 3:55 pm eastern time. Thank you Josh! You are the best and I hope this makes its way to you! - rjrocco@xxxxxxxxxx

LorraineR1

Middletown Delaware

I enjoy shopping at Costco.com. Being most items are in bulk, It is so nice getting large items delivered to my door apposed to going to the store & lugging it home myself. Most items are shipped 2 day free as long as a specific dollar amount is met.

ElaineR1

Ohio

Although in order to shop there you got to have a membership its quiye affordable. Costco carries all times of products from medicine to household appliances. The seasonal items that you'll find elsewhere costing you a heavy penny well Costco may carry them in a better looking and more affordable. I can find commonly use household items in quantities and at price which make u save money along the run. I don't like the fact that they are three different types of memberships and each have their own rules to go by, when they should just keep it just one. We I was kid I'd look forward in my mom taking us there during sample time, its various station that supply u with samples of whatever item is hot right now.

SusanA18

Los Angeles, California

We've been members for about 15 yrs & hands down, th best wholesale there is. While we don't buy as much bulk now that we're empty nesters, the quality of selection & fair pricing in almost all depts. is outstanding. Customer service is excellent. The only small complaint I have is about the independent contracting & other services offered w/membership, the independent cos., who's sales practices are annoying & prices aren't great.

Magrove

NJ

I have had a Costco membership for about a year now. Up until this past Christmas season I only shopped at a physical Costco store. However, during the holidays it was great to be able to get the same deals on Costco.com to order Christmas presents for friends and family. I took advantage of several deals they were having on chocolate/snack gift baskets. I sent three baskets to extended family who we were not able to be with for the actual Christmas holiday and sent one to our home for my family to enjoy. Ordering online was easy and simple. Additionally, the items were at a great price. For one of the items, shipping was also included in the cost. I enjoyed the chocolate very much. My family that received the gifts were also impressed with the quality. I will order again.

yelhsa531

Austin, TX

Costco.com is an amazing website! I love the versatility, the ease of use, and the amazing assortment of items for purchase. The site features a large, center located search bar as well as tabs down the left hand side offering different selections. One of my favorite features is the gift baskets, the variety. You can order chocolate baskets, popcorn baskets, fruit baskets, even baby shower gift baskets. They are all able to be delivered to an address different than yours, so sending a very nice gift is simple! You can also purchase theme park tickets at discounted prices, such as Lego Land. They offer the same items as well as some that are not in my local stores. Overall, I love costco.com for the quality, ease of use and variety of products.

bigmamajo

Indiana

I really love Costco and Costco.com, and unfortunately, I live no where near an actual Costco box store, therefore, I have to resort to the website. In the past I always thought they only allowed members to shop and purchase from the website, and since I do not live near a store, I don't have a membership. Well, I recently went on the website just to check out different deals, etc - to determine if maybe it would be worth traveling to the store, and I saw that they now allow non-members to shop and purchase as well, just for a small added "surcharge." This made me extremely happy, and I now feel that I will likely shop Costco.com much more frequently, because that way I don't have to travel, plus, I really think that they have very unique things that can't be found in other stores. The website itself is very easy to navigate and shop. All items are clearly categorized and subcategorized, easy to find just what you came to the website looking for. It's not too overwhelming, despite the huge amount of merchandise that Costco.com sells. Overall, I very much enjoy shopping on Costco.com and think it's a great site.

kj4851

Undisclosed

Costco.com is a great place to find out about sales in Costco and sometimes run across exclusive items online. Costco exclusive pricing is usually a good deal and I've always had good experiences with the website. Ease of Use Costco.com is really easy to use. Non-members can still buy a lot of items with a surcharge. Product Selection Costco.com has a pretty wide variety. I wish they were better about reflecting what is in store and what is online only and having some consistency, but otherwise there is plenty to spend your money on. Product Pricing Costco usually has pretty good pricing. Having to sign in to see pricing is somewhat annoying, but I guess I understand. Customer Service Costco's customer service is top notch. I've never had a bad experience with them. Shipping and Returns While not the fastest shipping out there, Costco does ship at a decent speed. If you need something next day, your best bet is go somewhere else or visit the actual store.

kctri

Lake Villa, IL

My family loves shopping at Costco.com and the Costco store. There are often great deals to and prices. Not everything is a great deal so you just have to be careful and check around, but for the most part the prices and deals are great. We often buy the Costco store brand items and find they are wonderful quality. I really love the return policy, it's one of the best around. We have had a Costco membership for years, but the great thing about Costco.com is you don't need a membership to purchase. I love that we can buy in bulk and save our family money. Overall I love shopping at Costco.com but really do prefer to shop in their store most times. Ease of Use I found the site very easy to use and navigate. Product Selection I love the product selection at Costco.com. Very often I can find things on this site that I can't find in other stores. Product Pricing Pricing is wonderful for most products, but not all. Shipping and Returns Costco.com and Costco stores have the absolute best return policy.

roxycody

USA

I used Costco.com to order formula on a regular basis when my infant was under one year old. The convenience factor was fantastic. The price for formula was also excellent buying it in bulk sizes versus the small canisters and tubs in the stores. Once you set up your online account with all the necessary information, ordering was a breeze. My items arrived on time and not damaged. If there was ever an issue Costco allows you to return items at the warehouse with no hassle. Of course, you will need a Costco membership. Most items include the shipping cost in the price or free shipping. There were items like toilet paper, facial tissue, and toilet paper that were different that what you could actually buy at the warehouse. This was always disappointing. I wish I could order these items the same as at the warehouse without having to drive up there. I recommend it.

mackreviews

USA