We have owned the Cooks 2 Slice Toaster for more than 5 years and this toaster has operated without a problem. We needed a toaster to simply toast bread within minutes and is very fast. The temperature of the toaster stays consistent with the controls and as a matter of fact has only burned the bread on one occasion when I was in a rush and did not pay attention to the setting. Also for we paid a good value this toaster at a reasonable price. Toasting Evenness Has consistently toasted the bread evenly for five years. Safety The toaster has not over heated when preparing large breakfasts to date. Ease of Cleaning We clean the toaster bi-weekly and crumb build-up has not effective this toaster. Durability This toaster has lasted five years without a problem. The toaster is used heavy on the weekend and only a couple of days during the week. Design The clean and simple design of this toaster is great for a small family or couple starting out.