I used this steamer when I worked on costumes for a play and it always worked really well for us. All of our costumes looked great! Performance This was a great quick fix for some costumes when they fell to the floor overnight (which seems to be a universal problem in most dressing rooms). We didn't always have time to iron every little wrinkle, so this steamer was perfect for a quick overall fix. Safety As long as you remember to turn it off, it's very safe! One of our interns forgot and nearly burned the place down, but we caught it just in time. Ease of Cleaning This is very easy to clean, but there are parts that are easy to forget about if you aren't careful. Ease of Use I had never used a steamer before and I thought this was very easy to get used to. Durability This survived a lot of battering backstage, so I would definitely rank it as pretty durable! I don't know how long it has survived, but anything that can steam twenty-two costumes a day and get knocked around as much as this one did gets my vote.