The Clinique 3 Step Skin Care System is wonderful. I started using this about 6 years ago. I had always wanted to try it because I had read positive things about it. When I started using this skin care system, my face was very dry. I read the instructions and started using it. The first step is a cleanser. It comes in a bar or in a liquid form. I have always used the cleansing bar. I wash my face with it in a circular motion with my fingertips, using the bar and tap water. When I have it all over my face and neck, I rinse with warm water. Then I use a cotton ball with the toner. I can feel it working to get the residue from the cleanser off of my face. My face always feels very fresh and clean. Finally, I use the moisturizing lotion. I pump out a small amount onto my fingertips, and very gently apply it to my entire face and neck with a dabbing motion. Then I smooth it out to my hairline, and down my neck as far as I wish to go. I don't use very much. Then I allow it to dry. Everyone always compliments me on my skin. They tell me that it glows. It feels very light, and dries very quickly. I Love this product!