My wife and I had some IRA accounts with Smith Barney for a number of years, with a broker whom I knew. The investment options were somewhat limited and their funds generally performed at average levels. However, the customer service options changed from the local branch to a national office years ago and the qualioty of service degredaded substantionally. Often, I would have hold times of more than 30 minutes and it took many calls and many escalations to correct an error that they made when my wife closed her IRA accounts. I cannot recommend them in any way.