I would give zero stars if I could. This company took my money and rebooked my tickets at drastically different times and then there is no one able to deal with it when you call, they have to call you back within 24 hrs?? not to mention, I am leaving in 4 days. They changed my evening flight to morning - my kids are in school and I am working, the return flight was changed to one that gets in after midnight?? again, uh, I have kids and they are in school! Do NOT TRUST THEM unless you dont mind wasting money!!

jpb65

east coast

These people are lairs!! Never book anything with them without written confirmation all the detail information! I booked three tickets from LAX to JFK. The India Agent said that she would email me the confirmation with seat assignments. There was no seat assignment in the Email. I was directed to Tripcase app. In the app, there are no seat assignments either. They totally misinformed me. They are dishonest and did not tell me that there are no seats at all, that I should go to the airport on the day of my flight and wait for the airline to assign those unwanted middle seats to my family! Nothing like this was written in anywhere on their website or ticket booking fine print. Are they afraid to tell the true so no one will buy their ticket? The customer service agent is rude and does not understand English. She even argue with me about the facts. Also, be sure to take down the agent name because each agent is only responsible for her own act! You better just save time and talk to the supervisor, who is no help and cannot assign seats for me at all! Be careful what you are buying form them. They charge your credit card, email you electronic tickets numbers, but leave you hanging dry with no seat until the last hour of the flight! Good luck fighting with the airlines yourself and make sure you get to the airport early to start your stressful trip!! i will never buy any ticket from this company AGAIN!

APham

CA

I purchased tickets. They changed the prices and the flights and the airlines 3 times. I had to call them and spend hours on the phone to get the flights corrected. They changed the price and wanted more money because they made a mistake.

CarolK18

knoxville tn

Website is impossible to navigate. Advertises 20$ off but when you get to the end either they say your fight isn't eligible or it goes to the fee you knew nothing about. Site says to call for lower price- It is higher than the one quoted on line- I tried to get a straight story from them and got the run around- tried to speak with manager- got the run around-I don't trust them for a minute!

bluesage

denver co

PEOPLE PLEASE DO NOT WASTE YOUR TIME WITH THIS COMPANY The hiding fees are outrages that by the time of the booking you paid the same amount as if you had it book in another well know website.The website shows cheap flight like 20% less them others by the time you book the tickets are not available and you get stuck with a higher price ticket. I had a terrible time confirming the payment and at the end they charge me twice for the same tickets. they are willing to refund the money within 5 to 7 business days. Meanwhile I am stuck with over draft fees by my bank. I will never use this website again cheapflightnow.com and the worse thing they are giving a bad reputation to the airline that deal with this company.This a HORRIBLE company cheapflightnow.com do not use it is not worth the price you will be end up paying. I WILL NEVER USE THIS WEBSITE AGAIN AND I DO NOT RECOMMENDED TO ANYBODY

JackelineeS

PRINCETON NJ

I purchase from this site all the time for my son who is in college and extremely homesick. So when he wants to come home for the weekend or something, this is the site that I frequent. I have found some seriously cheap tickets on this site. Ease of Use It takes some getting use to, as you really have to research the site to actually find a great deal. They are there, you just have to hunt them down and grab them when you find them. If you are up for that challenge this is the site for you. Features They offer some to the best flight deals of any of the other sites. I have been pleased with what I have found so far on the site and I plan to keep them as a permanent resource for finding cheap flights because they offer the best. Customer Service Super, super customer service department. I absolutely love them for the work they do an the great way they do their jobs. I love the kindness and quality they put into taking the time to be courteous to you when you contact them.

pamela417

USA

Be Careful with this website If your credit card is not from US or Canada. Once you supply all your credit card data at their secured https website, they request you to send your sensible credit card information again with your ID through Fax or e-mail, which is totally unsafe.

paz1

USA

There are so many travel websites it can be overwhelming. With all the fine print and extra fees, I almost always end up booking directly through the hotel or airline. This is possible because I do my research first on sites like cheapflightnow.com. I can enter my departure and destination cities and find out the prices for flights on a variety of different airlines. This site claims that it has "specially negotiated airfares from many major airlines" I am not sure that is actually true, because once I know what airline to check out for great rates, I usually find the same rate or within $25 or so directly with the hotel or airline. That being said, it is a good resource to get a general idea of fares, especially if you are trying to plan a budget for a future trip. One thing that I didn't like is that sometimes it will show a super cheap fare on the main page and then when you click it, the actual fare may be $100 or more over that price. I wish when you clicked on that rate it gave you the specific flight so you could see that that fare did in fact exist. Ease of Use It is very easy to input your search terms and find the airfare or hotel rate that you are looking for. It isn't as easy or reliable when you search for cars or vacations. Features I wish there were more features and a better sort function.

Jenjlg

USA

While planning to attend a family reunion last year, I decided to try CheapFlightNow.com for my air travel needs. I found the site to be a little confusing and frustrating during the checkout process but eventually got it all straightened out. I arrived at the airport and boarded the plane with no problems except that I had paid for and reserved a first class seat and was told at arrival that they had all been sold out. I let them know right away that this was a mistake and that I wanted what I had paid for. They in return told me that they were sorry and there was nothing that they could do and didn't offer to refund the extra money that I had spent. The service on the flight was more than unacceptable. The flight attendant was never around when needed. I contacted the travel site to see if they could resolve my issues but was given the run around about who should be responsible for this situation. I would never us CheapFlightNow.com again. I would definitely not recommend this site to anyone, even as a last resort.

ghobbs1

USA

I prefer another booking site, or to book flights directly with the airline these days. However Cheapflightnow is very useful for inputting your dates and locating the truly lowest price flights you can find. I still use a number of travel sites for reconnaissance and this is a good one for the price comparisons. Ease of Use It's easy to use but there are not a lot of features or qualifiers/limiters to contend with, which has its drawbacks of course. Features The features are not great. This can't serve as my only flight search site. There are few to no limiters in terms of preferences or narrowing your choices. Everything is listed by price. But again for reconnaissance purposes this is fine-- useful even if just for comparison's sake to be sure I'm not being swindled elsewhere with an exorbitant ticket. Customer Service While I never spoke directly to customer service, there is contact info should you need it. My score is based on the internet and website information / service I got as an online user, which was fine.

Sidnok

USA