Most espresso machines are expensive, and I was looking for something that could make espresso as well as steamed beverages, but was much more inexpensive than most. I wasn't looking for top of the line when I bought my Capresso Espresso machine. I did get good quality, though. Basically, you get what you pay for overall. It's been a little while since I've been able to use it, but that's my fault, not that of the machine. I lost a part in a recent move and am currently trying to replace it. It's perfect if you want to make inexpensive espresso and espresso beverages at home and not have to shell out a small fortune for a machine. Ease of Use It was a bit hard to figure out the first time using, but after that, it got easier. Design I like the design - I think it's nice and modern looking and not too big or bulky. In my house, there's only two people using it, so it's the perfect size for us. Durability The machine has made it through 3 moves and is still perfect - just lost a piece and working on getting it replaced.