I became a CVS customer about 7 years ago. I started going to CVS.com about 3 years ago. The website is easy to navigate. I use it for refilling prescriptions and to look at their Ad. I like to refill prescriptions at CVS.com, because it makes refilling them more easily and convenient. I always hated calling prescriptions in over the phone and going through all the prompts to refill your prescription. By going online at CVS all I have to do is click the prescription I needed to refill and select the pick up time and that's it. I see myself using the CVS website to reorder prescriptions for a very long time.