I can't call this product poor, but I also can't call it good. It was so thick that the pump was hard-pressed (literally and figuratively) to get the product out of the container. I've watered it down repeatedly to get the pump to work. Effectiveness The effectiveness is satisfactory IF you like your hair very heavily conditioned. It was too thick and very difficult to rinse it all out. Watered down significantly I got a better performance from it. Scent It wasn't an awful scent, it's not particularly heavy or light scented.