I usually really like using Burt's Bees products because I like that they are all-natural. I feel good about putting them on my body knowing that they will not be harmful in the long term, and I generally believe that using natural products on your body will work better than human-made chemicals, ultimately. I bought this shampoo to try after my hair got very dry from being blow-dried so much during the winter. It certainly repaired my hair and moisturized it, but then it went too far and turned it very grimy and greasy. I think it over-moisturizes, and in the end, that's just as bad as the problem I was trying to solve in the first place. Effectiveness It worked fine for the first few days, but beyond that, it made my hair a real mess. Not worth buying that whole big bottle just to have to stop using it. Scent The scent of this shampoo is really pleasant. I like it a lot and I wish I could find more things that smell as nice!