We only use Bunn coffee makers now, at the company I work at. They seem to last longer than other coffee makers and the Bunn company is so pleasant to contact! We have three Bunn 10-Cup Home Coffee Maker GR10 currently in our office. All of the ones we have are the white ones, the exact one in this picture on this review. I really love how quick it is for me to go into the office and make coffee each morning with this coffee maker. I hit one button and in a few minutes the whole office has their coffee. Bunn 10-Cup Home Coffee Maker GR10 is simple and has no frills or fancy technical stuff. It has one switch that you turn from off to on. You simply pour your water in, fill your coffee filter with grounds, and hit the switch. Anybody can use it. This coffee maker may be a little too pricey for those on a budget or if you just don't use your coffee maker much. At my office we have all three of our GR10 coffee makers going, from 8AM to 4PM, 5 days a week. They get a LOT of use but still work just as well as they did when we first bought them! We have definitely gotten our moneys worth. Two out of three of our Bunn 10-Cup Home Coffee Maker GR10 are nearing 4-years old. We did have to have one of our Bunn 10-Cup Home Coffee Maker GR10 replaced because there was something wrong with the cord connection. We were still under warranty and their customer service were very pleasant to deal with! All I did was have to call and explain the problem then they had me ship it to them and they replaced it with a slightly newer one because they were out of the GR10 model. There was no hassle or anything and the shipping was extremely quick. Seriously, give this very simple coffee maker a try. I have to hit one button and the coffee is being made. They are running constantly but have still worked just as well as day one. Bunn's customer service representatives are extremely pleasant to interact with.