This sandwich machine is the top dog. It makes the most amazingly tasty paninis that you have ever eaten. I think it makes better sandwiches than the ones you can buy at a delicatessen. They are that good! Performance It works very well. I have had for about a year and it still works like it did when I took it out of the box. I had a Presto sandwich machine before this one and almost bought another Presto but the sales person talked me into this Breville. I can't thank this person enough as it works a lot better than my Presto. It cooks the sandwiches so much more evenly and faster. Durability It is highly durable. Should last me for many years to come. Ease of Cleaning It is so incredibly easy to clean. Just pour some water on it and sponge it off with soap. Has a no stick coating so it is a joy to clean. Ease of Use Even my dog could use this! So easy to use. You'll need no directions on it. Just turn it on and throw in your sandwich........and voila, a wonderful Panini is made a few minutes time.