I really like the options that come with this coffee k-cup brewer. Compared to the other k-cup brewing machines, with this one you can pick from 5 options for the sizes as well as the temperature you want the water to be. It also has a timer that you can set to where it will heat up the water so you are not waiting for it to heat it up when you are ready to brew your drink. I also like the storage compartment that it has on top of the machine when switching between tea and coffee. It also comes with a scooper to scoop the right amount of loose tea or coffee, in other words you don't need a k-cup to use this machine, loose works too! The only thing I don't like about this unit is the descaling cleaning procedure that has to be done every few months, however it is not complicated to do just annoying. Overall, it is fairly easy to clean and maintain. We have had it for two years now and its still works great, and we use it everyday.