I can't speak for everyone else, but I had no problems at all. My checks were sent in a timely manner. The design I chose (NY Yankees) was correct and the quality looks good. My name, address, routing number, account number and everything else was correct. I can't complain. I wanted to write this so that some people know it's not all bad. The price was great. I would order again.

TeeBean

PA

After seeing reviews on here I was very skeptical of the the check quality and accuracy...but they turned out to be a very good company in my eyes! They took out the exact funds, quality of my checks met my expectations, and then some. They got all my information correct. Had my check cover mailed to me in just under a week, my checks arrived a little over a week. All in All to sum it up..... Bradford Checks was POINT ON!!

Satisfied001

Kentucky

I had to order my checks three times in a row because they kept punching in the wrong information when They went to print them. They were nice enough to replace these very cheap over priced checks. Unfortunately they didn't get it right the second time. I am still waiting on the third time. Hopefully it's right. But they seem to want to charge me extra money for fees I did not ask for. Like trying to charge me for talking to them on the telephone. I wouldn't had to call them if they got it right the first two times. They also charge $8.95 for absolutely nothing they called a security thing. But when you talk to them there is no security. The customer service was absolutely horrible. They made me feel so bad it was not funny. Very unkind people.

Joemamma

Dallas, texas

I ordered checks. They arrived with 2 digits wrong in my account number. They claim that is what I ordered but could not produce my order to verify for me. They said it was my error not Theirs. I think we all can agree that no one would order checks without making sure all of the account numbers were correct. Also, you need to put the account number in twice to verify so very unlikely I put the number in wrong.

DebReid

Tinley Park, Illinois

good company and exland service

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delhi

I ordered 4 boxes of duplicate checks for my husband - they arrived today. The checks are missing the last 2 digits of the account number. We triple checked the account and routing numbers when we typed them onto the order form on the website. We also checked the very long complete string of numbers from the bottom of the check that was requested on the site (routing number + account number + check number). I believe the error occurred as a glitch in the website. The customer service agent on the phone insisted that we must have made the error and refused to have the checks re-printed unless we paid for the entire order again. The checks are now on their way to be shredded and we will not be doing business with this company again. I design and print things on computers every day for my business (design based) so I seriously doubt I made an inputting error with the account number. And we checked the numbers numerous times before submitting the order. We are very unhappy with Bradford Exchange Checks.

printcess

Toluca Lake

My wife ordered checks at the beggining of the month at a price of 13.00. Two days later they tried to raise the price by 37.00. Claiming the 13.00 price was for new customers saying we had ordered a few years ago. I called and argues price was given at the introductory price because when my wife entered her email nothing came up saying we had ordered before. When the check showed up today my wife's name was wrong!!!! Everything she received from the company and she even scanned our check to give all the info they needed had her correct name. I again called this time they wanted me to repurchase the checks with the correct info after arguing and telling them I'm not lying for their mistake. They are correcting the info and resenting checks so it'll probably be another month before I see them.

JoshH16

Strasburg, OH

I placed a minimal order for return address labels, less than $10. The documents accompanying the order gave an email address as well as a phone number to contact the company if the order was wrong. They stated they would replace immediately if the order had an error in printing. My zip code was missing the last digit, so I photographed a sheet of the labels and emailed it to the company. They blamed me for placing an incorrect order, and said they could not replace it. I reviewed the order, a MUST when ordering return address labels, checks, etc., and the info was correct. Additionally, the document that accompanied the order showed my complete address, with 5-digit zip code, correct as I entered it. I then photographed this document and emailed it back, indicating the zip code was correct from the beginning. The response I got was that that document was SEPARATE from my order, and that I had made the error. So be it, and so much for customer service in the country, a contention I've been making for a long time. I just dealt with ANOTHER online order from a different company. It got sent to a state over 1800 miles from my home, and this company left it up to me to do the research legwork to find the package. Unbelievable. Anyway, my days with Bradford Checks is over. And the customer service emails were definitely robo-generated, and very impersonal. I wouldn't be surprised if no one even read my complaint.

LeeC15

Albuquerque, NM

Decided to order personal checks from the Bradford Exchange, the price sounded reasonable and the checks looked nice. NEVER again!!! First, I thought the online order form was a bit odd compared to others I have used. I supplied all the information they requested exactly. Ordered them and it seemed to take a quite a bit of time to get them. I've gotten other check orders faster than this. BUT, when I finally received the checks, they had the bank account numbers wrong. When I contacted them, they informed me that it was MY error and NOT theirs and refused to refund or exchange my order. Instead, they tell that I can put in a new order at the same introductory price. I DON'T THINK SO! I am NEVER ordering from them again! And I got burned on a box of checks that I can't use!

DottieH

Port Townsend, WA

I ordered checks which had the wrong financial institution name on them when I finally received them (over two weeks later). There is no place on their ordering information to fill in your own bank name, and when I ordered, I gave the routing number on my check. My bank had been acquired by another bank a year before and had a different routing # than was on my checks. When I called they told me it was my responsibility to check my information and therefore my fault that the bank name was incorrect, even after I had called my bank (at their request) to see if there was a routing # change. The bank had assured me that they should have had it in their system and would most likely reprint my checks. No, they would not, nor give me a refund - were very rude to me and acted like I was a complete imbicile. Will never order from them again and encourage others to think twice before doing so.

BoroMom

Tennessee