I was one of those people who said they would never use a cell phone, but the i450 sure changed my tune! I love the ease of use. The menu screen is set up similiar to using a desktop computer so navigation was easy to get used to. The ability to scroll through recent calls at the touch of a button and call waiting are nice. I love being able to set different phone settings to different situations. For example I have an "At Work" setting that I can switch my phone to that puts everything on Viberate with the touch of a single button. But, I have other settings that put some things on viberate and some to ring through. The walkie talkie feature is wonderful and simply do not know how I survived without it. There are still areas though that do not have good service and there are times I find myself very frustrated with the walkie part going in and out. I love having access to my account online and a list of all the calls for the past 45 days that I've made at the click of a mouse. I can easily see minutes used and left as well as phone numbers, time of call and duration of calls. This is a big plus instead of having to wait all month to get a bill in the mail. Plus with pay as you go, you have total control over how much you spend-never a surprise.