I love this toaster so much that I just bought a second for a vacation home! I have it in black, works great, toasts beautifully, and looks sharp as well. Toasting Evenness Very even toasting, never have problems. Safety The outside of the toaster is cool to touch, so very safe as far as getting burned fingers. Durability I've had my toaster for about 3 years and it works as well as the day I received it. Design Sleek and comes in fun colors! Something I don't mind having sitting on my counter.