It was the only phone with the keyboard that was available in my carrier store. I am not sure if it's just my phone but for no reason while I am looking at my twitter or surfing the web my screen will freeze up, or it will just shutdown and restart. It can freeze, shut down and restart like many times in one hour. Also when you want to open the blackberry up and close it it is really hard to put the cover back up. Furthermore it can get stuck an an app like twitter or facebook and you have to press the power button for 5 to 7 seconds for it to turn off and get off the screen. I don't know if it is bad to keep powering off manually but if it gets really frozen on an app you can't even make calls, recieve calls or text messages. Battery Life The battery life would be okay if my blackberry didn't keep shutting down. Display/Screen Quality It's clear but it's not the ideal phone if you want to watch videos since the screen is small. Call Quality It average Ease of Use If it did not freeze all the time it wold be easy to use Durability I can't really tell because I haven't had it for too long Design It should have a bigger screen and numbers should have their own keypad section. It' s annoying to press alt to change letters to numbers.