My friend had one and after eating the rice she made, I just had to have one myself. Her rice always came out perfect. This is also a great product to have if you are making large batches of sushi for a party. It cooks up the rice and then you just add in the rice vinegar and presto! You are ready to roll! Performance I've made rice, couscous and quinoa in this and also added lots of different ingredients. It has definitely held up to even my most spicy recipes! Ease of Cleaning Make certain that you hand wash this with the soft side of the sponge. I usually use warm water and a mild detergent. If there is anything stuck on, I use a plastic spoon to try to remove it. Whatever you do, don't take a steel sponge to it! You will ruin it if you do. Ease of Use Add water to the line, add the rice (etc). Cook. I will say that once the rice is cooked I do unplug immediately or it gets toasty on the bottom. Durability I've had mine for quite a few years and it is still going strong!