We were so excited to get and use this black & decker coffee maker, and it looked so sleek and modern in our kitchen. Unfortunately, after about a year of use, it has started having issues that are a huge frustration to everyone in our household. Something internal is having issues. You press the "on" button twice to turn on the coffee maker (once to turn it on "program" mode). However, it started only brewing half of the pot, then turning itself off...which its only supposed to do once brewing is complete. You cannot see the coffee level below "5 cups", so we were wondering why only half the pot was brewing and it was very concentrated. The next time we filled it up, it overflowed over the counter because it had 4 cups remaining from the previous brew that we didn't know about. Now we don't make that mistake...but it has progressively gotten worse, and now it only brews approximately 1 cup at a time, then you have to push it on again. This is not a 1-cup mode...this is a serious malfunction, and we are very disappointed with this coffee maker.