We have had our Black and Decker two slice toaster for about 4-5 years now. It has worked fine and we are still using it with no problems. The temperature has enough you can vary from and it works great for toast, bagels, english muffins, etc. Works good too for pieces that you put in frozen. Does a good job of defrosting them evenly. It has wide openings so you can easily fit in a bagel with no difficulty. We have had good experiences with our black and decker appliances. They are good quality and last a long time. When this one dies on us, we would definitely consider buying a similar one just for how long they last. Safety No safety issues with our toaster from Black and Decker. Ease of Cleaning Pretty simple to clean on the outside. The inside of toasters is another matter... Durability Durability is great on this toaster. Ours has lasted for a long time and we use it often. Design The design is simple and classic and nothing extra; just what you need. Very practical.