I have had this model for more then five months. The coffee is produced promptly; other brand names have already begun to slow with age. The brewed coffee remains hot; the heating element is not showing any age. This coffee pot allows the water to be poured into the reserve without spilling everywhere. I have no problems from this machine. I wish it had a timer to allow the coffee to be waiting for me first thing in the morning. Brew Performance Brew performance is consistent. I also use my pot to produce my brewed tea for iced tea. It brews it hot and strong; I let it steep then add my sugar. I love its consistency of the heat to keep my coffee hot and brew my iced tea strong and delicious. Ease of Cleaning I have not had any issues with cleaning at all. I don't use soap just a tad of vinegar run through the just plain water. the pot I use salt and ice cubes in a swirling motion he up around the lid use a sponge and the salt as an abrasive. Ease of Use I would love the timer on this model. It seems to much like a chore. Adding that timer would see a rise in sales. Design Simple Durability It is handling the daily chore and there has been no change since it came out of the box.