I bought this vacuum and ended up taking it back to the store. I bought it because it looked amazing on television. I thought that it would work like a carpet cleaner but lighter and easier to use. It gets the loose dirt out but I think my shark navigator did a much better job overall. I have two children under age 4 and they are constantly dropping food and drink so I wanted something to get it up easily. This is NOT it. The heat on it does get hot but other than that it's useless. I went back to using just spot removers and vacuuming. I vacuum my house twice a day everyday anyway. I think it's cheaper and more effective to use a spot cleaner and vacuum versus this machine. It's a little on the heavy side as well and bulky when it comes to trying to store it somewhere. I think if they could come up with a "slim" version maybe that would help out. Until then I'll stick to the old fashioned way!