I recently attempted to make a purchase from BeyondTheRack.com and it was a total flop. Firstly, to view anything besides the homepage you have to create a log in, which I find annoying. The website is extremely unorganized. I found it very difficult to actually be able to focus because there are just random items everywhere. They would have pictures of some shoes, then a coffee maker, then a bed spread. It made no sense how they had the photos displayed on their webpages. I eventually found a pair of boots that were fairly inexpensive. I placed my order using PayPal. Two days later I received a notification that they were out of the boots. Then I had to wait a 3-4 more days for my money to get returned into my PayPal account. No boots for me and a nice wait to get my money back. Ease of Use Difficult site to navigate! Product Selection Not a huge selection of items. Product Pricing There are other websites with the same products for a lower price. If you keep an eye out you can find a good deal though. Customer Service I had a very short e-mail saying my boots were now out of stock. No details on when or how my money would be returned or anything.