I had constant problems with this router. The set up was WAY to complicated, the router website was almost totally worthless and completely unhelpful! The connection cut out all the time and the internet was always slow. If you were more than fifteen feet away it was almost impossible to get connection. Performance The router was really useless. Not more than one person could be online at the same time without the internet completely dragging, like down to one bar of connection. Even when only one person was on you couldn't do anything that involved a large page or file or video because the connection was way to slow! Constant lagging and constant buffering! Durability Durability was good only because I had it a long time and it didn't just completely break. Setup & Ease of Use The setup was ridiculous! So over complicated it took forever! Then I had to connect it to all the other devices which somehow took even longer and on the laptop I had to do the set up multiple times before it worked. The only thing about this router that was easy was the reset button, which didn't do anything. Service & Support The router website was awful and unhelpful. Customer service was just as unhelpful. I talked to like four people and not one of them were any help at all.