This router is very inexpensive, has great range, and can connect a plethora of devices at a decent but not great speed/connection. However, having a lot of devices connected and put under even relatively heavy use, the router will drop and reset the connection, which does not need any work from you to fix, but is extremely annoying. Enough so that I am currently looking for another router. If you're under a strict budget, however, this is probably the best you're going to be able to get. Performance Certainly not the best out there, but it is about the best you're going to find for the price point. Durability With durability, it really just depends on how you define this. Physically the parts have held up very well. My two cats like to get into it and have knocked it to the ground - about 4-5 feet - many times, yet it still chugs along. However, heavy load makes it often reset itself, which kills your internet for about 2-4 minutes. This is an issue I have read is fairly common with this router. Setup & Ease of Use Very easy to set up. I would suggest simply using plug and play, and not messing with the software too much, as I've had a headache with that. Service & Support Decent, but not spectacular.