I absolutely love this product. My family always tries to make a point of keeping it around our house. It is especially great during the winter months. Personally, my hands get dry and cracks very easily, so a lot of the time it puts me in a lot of pain. Even though this sort of hurts to rub it in at first with the cracks in my skin, it leaves them feeling a lot softer and smoother once it's rinsed off. However, I really do love the idea of it. It comes in the package with a thicker liquid and what feels like course sand about halfway up the bottle. All you have to do is get a good amount onto your hand and just rub it all around! It actually feels really good when my hands aren't already rubbed raw or cracked. This is by far my favourite product from BeautiControl. It is one of the things that always keeps me interested in the brand which makes me just want to keep going back so I can get more of it.. definitely worth the money!