Both my husband and I have a Barclay card and we have been very pleased. Barclays Rewards MasterCard was the first credit card we used to get our credit score back up. We don't have anything bad to say about this card. We have not had to use the customer service yet so can't give a review about that but everything else has been great. The card is accepted everywhere and the rewards are a really nice added bonus. The website is easy to navigate and I go on to check out accounts weekly. I like that you get reward points for your purchases and can use those points to pay your balance down or even get rewards gift cards. Another great feature is that Barclay offers you to check your actual FICO credit score for free on your account online. This is such a nice bonus feature they offer. I would highly recommend this card to anyone who has never had a credit card before and wants a first time card or anyone who wants a card to help them build up their credit score. We have had nothing but an amazing experience with Barclay so far.