Simply horrible....purchased my ticket thru their website only to find out 5 days later that they never booked the flight with the airlines. The debit in my credit card was pending for the five days and I had everything planned for my SUPPOSED trip only to find out that it would never happen. For one weed I dealt with 5 different employees at BACC trying to resolve this problem (Roberta, Luana, Donald White, Jenny and Maria Sanches) and believe me, none of them know what they are doing. HUGE SCAM!!!!The prices may be surprisingly cheap but don't fall for it. I have already made a complain with the FTC and many other consumer rights websites. I hope these people are stopped soon otherwise they will scam other people as they did to me!!!