A zero star is not available for these
I bought a phone from insurance wireless 2 weeks ago. Long story short after several calls for troubleshooting, I was sent a new sim card. It did not work he does the same as the one before. Every time I call they hang up on me. Every time I try to register a complaint I'm talked over. When I ask for supervisor I am told someone will call me within an hour. I have never ever received a call from a supervisor. These people are a joke. I have filed a complaint with the FCC. I will be changing my phone service. These people are horrible. The customer service is non-existent.
samuelmpowers
Knoxville, TN