I've had this rice cooker for over 3 years now and it hasn't failed me yet. I end up with perfect rice every time. It is simple to use and easy to clean. I love the delay timer function. Performance I use the cooker primarily for rice, but have used it to steam vegetables and cook oatmeal. Works great every time. Delay timer allows for an easy and hot oatmeal breakfast on early school mornings (if you can remember to throw it together the night before). Ease of Cleaning Nonstick surface makes cleaning the insert as simple as can be. Inside, particularly the lid, is easily wiped down with a damp cloth. I don't think it could be any easier to clean. Ease of Use Instructions and guides included with the rice cooker make it fail-proof. Durability This is my second Aroma rice cooker. I had no problems with my first cooker, but received a bigger one with a few additional functions (this one) as a gift. I am going on 4 years with this rice cooker and still looks and functions as good as new. Design Rice cooker looks very nice. Lid is attached and creates a nice seal when closed. No complaints.