We live in western New York and have gotten a lot of snow this winter. Our recent blizzard gave us 20 new inches. We bought this in the fall from a local retailer and have been very happy. It clears the snow with little problem. My husband has used it 5 times in the last 24 hours and it has not jammed up at all. Other storms have dumped the wet, soggy,heavy type of snow and this machine did not have any problems moving it off the driveway. It just pushes/throws it off to the 'grass' areas. The controls are easy enough to work and have not had any issues with them. The machine is less than 8 months old, so we have not had any servicing done on it yet. It isn't any larger or smaller than other machines we have had in the past. It's noisy, but I have never met a blower that isn't noisy. We did not do much research (other than our positive, past experiences with the Ariens line) and bought this one on a whim. Overall, I am happy with our new toy for snow removal.