Appliance zone offers major appliance parts and brands(whirlpool, maytag,etc) at a severely discounted price. They offer fast shipping options, including same day shipping for only $6.95. The old saying of if it seems too good to be true, it probably is applies to this situation. unfortunately, with their majorly discounted prices and cheap shipping, appliance zone has major catches. 1. The part that I ordered did not arrive correctly. I tried to contact customer serivce to let them know about the incorrect item and that I would be returning it. I was not able to reach someone for two business days. Then then informed me, there would be a fee for returning the item, even though it did not match what i had ordered. 2. The box that my order came in was severely damaged. It looked like it had been through a dryer and ripped in multiple areas. 3. Customer service is very hard to reach and unprofessional.